Production
Repurposed Leather
All leather is repurposed and personally sourced by me. As each piece is created using upcycled materials, slight variations may occur. Every item is carefully handcrafted to closely match the original design, ensuring that the final product remains true to the sample.
Production Time
All products are handmade and made to order. No items are kept in stock. Please allow up to 4 weeks for production from the date your order is placed and payment has been received.
Personalised and Custom Orders
All bags come with a 1.5-year warranty. In the event of damage under normal and intended use, I offer free repairs. Return shipping costs are covered by the customer.
Warranty
All products are handmade and made to order. Some items may be customized according to customer preferences, including size, design details, or other variations. Each piece is individually crafted after the order has been placed and confirmed.
Right of Withdrawal (Important Legal Notice)
For custom-made and personalized items, the right of withdrawal may be excluded in accordance with EU consumer law (Directive 2011/83/EU, Article 16(c)).
This applies to products that are:
made according to the customer’s specifications, and/or
clearly personalized for the customer
Once production has started, cancellation or withdrawal is no longer possible.
Order Changes & Cancellation
Changes or cancellations are only possible before production has begun.
If you wish to modify or cancel your order, please contact me as soon as possible after placing your order.
Once production has started, the order cannot be changed or cancelled.
Customer Responsibility
For personalized orders, the customer is responsible for providing accurate information (such as size, measurements, or design specifications).
We cannot accept responsibility for errors caused by incorrect information provided by the customer.